Derby Mickleover Hotel, BW Signature Collection

Just absolutely amazing! Every member of staff was just lovely, it's obvious that everyone enjoys working there. We were made to feel so at home and so looked after. Jose taught our wee girl Spanish, Vivian taught her some Nigerian words. Hannah (wee Millie), Connor, Emma, Alim, Joe, Zakira, Claire, Zoe, and a special thanks to Katie! Everyone was just lovely! The pool was fantastic, food lovely. There is even a bug hotel in the garden. The hotel is ten minutes walk from Mickleover which is a lovely town with friendly people and some nice pubs, especially the Masons.

Staff friendly. Rooms clean. Room cleaned daily if you wanted it done. Iron and board in room. Plenty of tea, coffee etc.

Room was a lot bigger than I expected, couldn't access the balcony but no biggie. Bed was comfortable, clean and had a bath which was nice. Air con was a nice plus. Staff were fantastic. The hotel itself was in need of a little TLC but it was due for maintance in weeks time. Breakfast was so good, and buffet style. Parking was different with a covered porch way in case of inclement weather, underground parking though I didn't use it. Above all a great hotel just outside of Derby and close to so much more.

Staff were well mannered and always willing to help. Room was clean as was the hotel. Parking included. Easy access to main routes. Good bar and seating area. Nice terrace. Good restaurant/breakfast room.

Friendly staff from the moment we arrived. The hotel is a lot better than it looks in everyway. The spa area is great and ideal to relax in, we stayed in there to long as the restaurant was closed when we got out! We had a bar meal which although was fairly pricey, was really good. The room was really good and comfortable, a lot better than expected. This was a stay before going to Alton Towers which is 30 mins away, will be staying here again when we return.